OUR CONSULTING PROCESS
Change is driven from the top
...and managing change starts with shaping the ‘problems to solve’ – well before the implementation of a solution or a new way of working begins.
With this in mind, we use a high-participation, iterative approach with executive clients and their teams - from defining the design challenges to resolve, to evaluating
our five step align process
Activate
Frame the business need, define the deliverables and success parameters, determine the team and the project plan.
Learn
Perform diagnostics, understand the current state, what may need to change (why, how), and collect design ideas for the future.
Innovate
Build and pressure test the engagement deliverables.
Get Ready
Prepare for implementation of deliverables.
Initiate
Implement the changes, monitor, adjust and sustain.